How our service works
We leverage state-of-the-art artificial intelligence to power our services, utilizing enterprise-grade systems designed for reliability and performance. Our AI solutions are developed locally in Highlands County by AI Assist, combining advanced technology with personalized, community-focused service.
(1) Available 24/7. Call, chat (troubleshoot button above), or complete our form for a prompt service provider callback. Our sophisticated AI system uses the most advanced reasoning and logic available. It's designed for natural conversation—simply explain your situation as you normally would, and it handles everything from there.
(2) When you call outside business hours, your information is sent directly to our service providers, ensuring you receive priority scheduling for a callback the following business day. For emergency services such as septic pumping, air conditioning repair, or other urgent issues, our AI system automatically transfers you to the appropriate emergency line for immediate assistance.
(3) Unsure what service you need? Our AI diagnostic tool is here to help. Call or chat using the troubleshoot button above, and our system will pinpoint your exact issue with greater accuracy than standard phone assessments. This ensures you're connected with precisely the right expert for your specific needs.
(4) Don't forget to email your receipt to [email protected] when your service is finished to enter our monthly drawings! Here's how it works: You get one entry for each different service type. For services that happen regularly or are on a contract (like lawn mowing, pool cleaning, weekly house cleaning, etc.), you only receive one entry for that service type total, no matter how many times it's done.
We Connect You With The Pros The Locals Trust.
Frequently Asked Questions
Why should I use this service?
We're not just another service directory. We're powered by the community, for the community. While other companies dump their ad budgets online, we keep our dollars local, supporting schools, sponsoring events, and donating to hometown charities. For service providers, our AI system keeps overhead dramatically lower than traditional staffing models, allowing us to redirect what would normally go toward inefficient administrative costs into funding our monthly customer sweepstakes instead. Plus, with exciting giveaways for users, everyone wins. When you choose us, you're not just getting top-rated service providers. You're helping your community thrive. If you'd rather avoid our AI-powered platform, feel free to contact providers directly. Just don't expect any sweepstakes entries or prizes when you do.
Is there a cost to this service
No cost at all. You will not be asked for any payments or credit card information.
How does this service work?
We maintain a curated list of all the major service providers that area residents consistently use and recommend. When you call or submit our form, we immediately forward your details to the appropriate providers, who typically respond within minutes. Our AI system follows up to verify contact has been made. If a provider hasn't reached you, you can choose to wait an additional 15 minutes or have us connect you with an alternative provider. Most longtime residents know the frustration of unreturned calls and no-show contractors. We track comprehensive performance data and remove providers who don't maintain our quality and reliability standards.
Are the service providers licensed and insured?
Absolutely. We thoroughly vet the service providers licensing and verify their general liability and workers comp is up to date on a monthly basis.
What happens if I am not happy with my service provider?
Your satisfaction is our top priority, and we firmly advocate for consumers over service providers when conflicts arise. We take all complaints seriously and will actively work on your behalf to resolve any issues. Beyond attempting to resolve problems directly with your service provider, please file a complaint with us by emailing [email protected] or calling (863) 451-9811. We're here to fight for you and ensure you receive the quality service you deserve.
Do we share any personal information?
The only information we share is your name, phone number, and address with the service provider. We do not share or sell your personal information to 3rd parties.
